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We’re here to help

A question about your subscription, help using MADAD, or an advertising enquiry — choose whichever way suits you, and our team will get back to you as soon as possible.

Ways to reach us

Talk to us the way you prefer

  • Phone

    For questions about plans, subscriptions and renewals.

    +962 79 000 0000
  • Email

    For formal requests, partnerships and sending documents.

    hello@madad.jo
  • Working hours

    Sunday to Thursday
    9:00 AM – 5:00 PM

    Amman, Hashemite Kingdom of Jordan

Send a message

Write to us — we’ll reply within a working day

Choose the topic of your message so it reaches the right team directly.

  • We reply by phone, WhatsApp or email — whichever you prefer.
  • Please don’t include any medical details about patients in your message.
  • If you have an account, support is also available from the user menu in your dashboard.
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